Terms of Use

Welcome!

The website www.dinolaw.co.il (hereinafter: ”the Site”) serves as an online platform for providing information and services and is owned by Dino Smart Documents Ltd., Reg. No. 516561073 (hereinafter: ”the Company”).

Please note: The use of singular pronouns is for convenience only; the content of the Site (including, but not limited to, these Terms of Use) applies equally to all genders. Similarly, the division of these Terms of Use into headings or sections is for ease of reading only and shall not be used for the interpretation of these terms.</vc_column_text]

Browsing this Site signifies your declaration and undertaking that you have read and agreed to these Terms of Use.

Use of or activity on the Site or viewing its content (directly or indirectly) constitutes your agreement (1) to these Terms of Use and your declaration that you shall have no claim, demand or action against the Company, its officers or agents, except for claims related to the Company's breach of its obligations under these Terms of Use; (2) to the Company's Privacy Policy as detailed on the Site; (3) to the Site’s Cookie Policy.

Life is dynamic and ever-changing; it is important for us to update and adapt according to the needs we identify. Therefore, we reserve the right to make any changes to the Site and/or the information presented on it and/or the services offered on it and/or the prices appearing on it, including with regard to content, scope and availability, at our sole discretion and without undertaking to provide prior notice on the Site or elsewhere.

This also applies to the right to change, delete or add to these Terms of Use and/or the Privacy Policy at any time without undertaking to provide prior or subsequent notice. Use of the Site after any such change constitutes your acceptance of those changes and your responsibility to familiarize yourself with the terms.

Site Languages – AI Translation

The translation of the Site into other languages (English, Arabic and Russian) is done using an external Artificial Intelligence (AI) plugin that we have implemented. Accordingly, it is quite possible that there will be translation errors. If you find an error, you are more than welcome to report it to us and we will do our utmost to correct it.

Other Websites and Links

The Site may contain links to other websites. However, these Terms of Use do not replace the terms of use (and/or privacy) of any other website or page that may be linked to or available through this Site. Your choice to browse or use external websites as mentioned above subjects you to the individual terms of use of those websites.

Links that may be displayed on the Site are provided for your convenience only. Use of the websites or pages displayed as a result of the links will be your sole responsibility and in accordance with the terms of use and/or privacy policy of those websites, separately and independently of these Terms of Use. We reserve the right to remove links from the Site at any time or to refrain from adding new links, all at our sole discretion.

Similarly, the information or interfaces appearing on the Site may be linked to or available through websites, pages and channels managed by third parties, including, but not limited to, the Company’s Facebook page, its Instagram profile, and so on. Any use of or viewing of content from external pages as mentioned above, whether directly through the Site or on the pages themselves, is subject to the terms of use and privacy policy of the sites hosting them and the entities behind them.

Intellectual Property; Copyright and Trademark

All intellectual property rights (including trademarks and copyrights) in the Site, including, but not limited to, the Site’s content, design, graphic and pictorial elements appearing on it, the Site’s logo, its applications, computer code, graphic files, images, text and any other material included in or related to the Site, are solely owned by us (the Company).

It is forbidden to copy, photograph, distribute, publicly display or provide to a third party any of the aforementioned intellectual property or any part thereof without the prior written consent of the Company or its authorized representative.

We reserve the right to mark documents generated through the Site at our sole discretion (for example: marking the Company’s logo on the margins of each page of the document along with the text: “Generated using dino; © All rights reserved to the Company”). This is provided that the aforementioned marking does not obscure the content of the generated document, in whole or in part. You agree and acknowledge that you shall have no claim, demand or complaint regarding the marking itself, its form or content, except with regard to the obscuring of the document’s content as mentioned above.

Sole User Responsibility; the Site is not a Source of Legal or Other Advice

The information on the Site is presented as is, and cannot be tailored to every individual.

Use of the information or services provided on the Site shall not constitute legal, professional or any other type of advice or treatment, and you shall have no claim, demand or other action against us or our representatives in this regard. If you choose to rely on the content or services of the Site – in whole or in part – it will be at your sole responsibility.

We are not responsible for defects and/or flaws and/or errors of any kind in relation to the information appearing on the Site. Further, we do not undertake that the Site or its use (of its services) will meet your needs, and we will not be liable for the suitability of the information to your needs.

We are not liable for any damage (direct or indirect) resulting from the use of the Site and/or its content or resulting from the inability to use the Site. In particular, it is emphasized that we shall not be liable for software damage on your side or on the side of your representatives, if these are caused in connection – directly or indirectly – with the use of the Site.

We do not recommend any corporation, body or private individual, and the mention of such does not constitute a recommendation of them or evidence of their quality.

Drafting and Generation of the Writ of Claim

The Site provides a technological system for automated-smart drafting of documents and small claims writs in particular. It should be clarified that the cost of drafting documents does not include their submission to the court. If you wish the Company to submit the generated writ of claim on your behalf, this will involve a separate payment and is subject to the submission terms detailed below.

By using the Site, you declare and acknowledge that –

  • The writ of claim cannot be viewed before the actual payment is made and approved by the credit card company;
  • After payment has been made, the writ of claim cannot be edited through the system (modifying a document through the system after payment means starting a new process, with all that this entails, including with regard to payment);
  • Documents generated by the Site’s system will be received in WORD format, allowing you to edit them independently (at your discretion), except for Form 1 accompanying the writ of claim, which will be received in PDF format;
  • Whether the writ of claim is generated from a computer (desktop/laptop) or from another device (such as a mobile phone/tablet), the final file must be reviewed on a laptop/desktop computer, as many mobile devices do not fully display WORD documents, and the Company cannot do anything to change this as it depends entirely on the device settings;
  • Site login details are personal and are not intended for transfer to another party. If a third party gains access to any of the above as a result of your act or omission and/or the act or omission of your representatives, it will be your full responsibility;
  • Since Small Claims Courts may refuse to register a statement of claim (also) due to incorrect defendant details, the details you fill in must be complete and correspond to the defendant’s details appearing in the relevant databases (for example: the registration number and address of a corporation will be as they appear in the Registrars of Companies databases).

In connection with the above, you acknowledge and declare that it is your sole responsibility to ensure that the data and documents you entered during the preparation of the claim correspond to the claims you wish to present in the writ of claim. Further, that making the payment will constitute conclusive evidence that you intended and approved to present this data and these documents in the writ of claim that will be generated.

For the avoidance of doubt: you declare and confirm that you understand that the drafting of documents may always be subject to dispute regarding their nature, and we cannot guarantee that the final document received will necessarily meet your expectations. Therefore, and for the avoidance of doubt, you declare and confirm that before choosing to use the Site’s services, you conducted all necessary checks, considered carefully and decided to use our services under these conditions. This is done with the understanding that the personally tailored document drafting constitutes products for which a transaction cannot be cancelled as provided in the Consumer Protection Law, 5741-1981 and/or the regulations enacted under it (for example: dissatisfaction with the wording of the writ of claim will not entitle the user to cancel the transaction and return the consideration).

Submission of a Physical Copy of the Writ of Claim

Upon payment, you may also choose to receive a physical submission service for the writ of claim, for an additional separate payment as detailed in these Terms of Use. The submission service includes collecting the fee, generating a receipt at the court, paying it via Israel Post, printing the writ of claim, submitting it via courier to the court registry chosen by the user, and sending confirmation of the action to open a file (if possible) only.

We note that we cannot perform online submission of the writ of claim, as such submission can only be done by you through the Net-Mishpat website and using government identification.

It should be clarified: The courts have the authority not to accept a document for registration, requiring amendments to it or otherwise. Therefore, it is your sole responsibility to ensure that the submitted document contains all the necessary data required by law, and we shall not be liable for a document that is not accepted for registration due to a defect in its data. Also, you understand and acknowledge that the mere receipt of confirmation that a document has been accepted for registration does not necessarily mean that a file will be opened later in the chosen court, as mentioned above, this is at the discretion of the court and we cannot control its decisions. See Cancellation Policy in this regard.

Delivery Times for the Writ of Claim in the System

The process of generating the writ of claim begins from the approval of the payment by the user’s credit card company. During the development of the system, we invested considerable efforts to ensure that the writ of claim is generated and sent to users as quickly as possible. So far, reality shows that this is indeed a matter of a few minutes.

However, sometimes there are constraints that are beyond our control; whether on our side (e.g., a system malfunction or server problems) or on your side (e.g., a malfunction in the device’s systems or slow internet browsing). Therefore, and for the sake of caution, you agree and acknowledge that the writ of claim will be available to you in your personal area on the Site and/or will be sent to you to the email address you provided within 3 business days from the day on which the payment you made on the Site was actually approved (hereinafter: “Delivery Time”).

The delivery time shall not bind us and you shall have no claims against us or our representatives in any case in which, due to “force majeure” as defined in Section 18 of the Contracts (Remedies for Breach of Contract) Law, 5731-1970, we are unable to operate the Site properly or meet our obligations to you in this regard.

If the writ of claim is not received by you – by email, in the personal area or directly from us – within a reasonable short time after the payment is approved by the credit card company, you undertake to report a malfunction through the malfunction reporting system in the personal area or through the contact us page.

Delivery Times for Submission Services

“Submission” = delivery of the writ of claim to the registry of the court you chose to submit the claim to.

We will endeavor to carry out the submission as soon as possible and within 14 (fourteen) business days. The count of days will begin on the business day following the day you approved the issuance of the document for submission in the personal area. Business day = 09:00 – 17:00. For example: if you approved a document for submission on Sunday at 17:30, the 14-day count will begin on the following Monday.

You declare that you understand and agree that every effort will be made to obtain confirmation of the opening of the file and even a summons to a hearing at the time of submission. However, since this is subject to the sole discretion of the court registry, the registry may agree to provide only a “received” stamp at the time of delivery of the writ of claim, and it will update you later directly (not through us) if the file is opened and, if so, the date of the hearing.

After the submission as defined above, a corresponding message will be sent to you through the Site’s system, along with supporting documents.

You declare that you understand and agree that there may be constraints beyond our control that are likely to extend submission times (such as: strike, shutdown, severe weather conditions and other similar constraints). In addition, and as a “known constraint in advance”, the judicial system goes on an annual period of recesses as determined by law. It is quite possible that during the recess period, it will not be possible to carry out any physical submission of documents. In all of the above cases – of constraints that extend the submission time and/or recess periods – the constraint days should be omitted from the count of 14 business days for carrying out the submission.

For example: if you sent the document for submission on 1.1.2025, the count of submission days should be counted from 2.1.2025. And if there is a recess from 4.1.2025 to 10.1.2025, these days should be omitted from the count, and therefore, we will endeavor to carry out the submission by 26.1.2025.

Collection of File Opening Fee Upon Payment for Submission Services

According to the Small Claims Court (Procedure) Rules, 5737-1976, proceedings cannot be opened in the Small Claims Court without payment of a fee at the rates specified in the regulations, which vary according to the amount of the claim. Accordingly, if you choose the writ of claim submission service, you authorize us and those acting on our behalf to collect the fee from you so that you can pay it – yourself and/or through your representative – to the registry of the chosen court for the purpose of opening the file.

Costs and Payments

The cost of drafting and generating the writ of claim through the Site is NIS 299.

The cost of submitting a physical copy of the writ of claim to the court registry chosen by the user is NIS 150 (one hundred and fifty new shekels) plus a file opening fee, which will vary according to the amount of the claim you wish to submit.

As mentioned above, the rate of the file opening fee is determined by law and is not subject to our discretion. The collection of the opening fee is for your convenience and so that we can submit the writ of claim for you. The amount of the fee will be transferred as is to the court registry upon opening the file (except in cases where the registry refuses to accept the payment, in which case the fee will be returned to you).

We reserve the right to set and change the cost of the document drafting service and/or submission services from time to time. You will be subject to the cost of the service as it will be at the time you actually make the payment.

You declare that you understand that our advertisements span a period of time and in the future a different price (lower or higher) than that on the Site may appear. Therefore, you declare that you will not rely on prices appearing in advertisements on the Site and outside of it, if any, but only on the price appearing on the Site’s home page and in these Terms of Use. In any case of discrepancy between the price displayed on the home page and these Terms of Use only and the actual payment price, the price that is to your benefit will be determined. If you are mistakenly asked to pay more, please contact us through the contact us page and detail your request.

Drafting and Generation of the Writ of Claim: No Transaction Cancellation Except for the Company

The writ of claim is prepared by the user according to the personal data entered – that is, it constitutes a product created according to the customer’s special requirements; which can be copied and duplicated; and therefore, there is no possibility of using it again or transferring it to another party. Therefore, but not only, the writ of claim constitutes a product for which a transaction cannot be cancelled as provided in the Consumer Protection Law, 5741-1981 and/or the regulations enacted under it.

The Company shall be entitled to refuse access to the Site or cancel a transaction unilaterally and at its sole discretion, subject to the return of the consideration (if paid) to the user, including, but not limited to, in one or more of the following cases:

  • An act or omission that may harm the Company and/or a shareholder in the Company and/or an officer in the Company and/or an agent of the Company and/or third parties related to the Company.
  • Use of the Site for illegal purposes under the laws of the State of Israel or to enable, facilitate, assist, induce or encourage such purposes.
  • A duly authorized authority has duly ordered the prohibition of access to the Site and/or the service and/or the generation of the writ of claim to the user or their representative.

Submission Services: Transaction Cancellation

In accordance with the provisions of Section 14g(c) of the Consumer Protection Law, 5741-1981, you may cancel the submission service only from the date of its performance until 48 (forty-eight) hours – excluding rest days – before the date on which the service is scheduled to be performed. This is provided that at the time of cancellation, the submission has not been actually carried out, whether or not you have received notification that the submission has been carried out. In this regard, the “date of submission” shall be considered until one hour before the time that appears on a document issued by the relevant court registry regarding the submission. For example: if the time of 12:00 appears on a receipt of fee payment from the court registry, the date of submission shall be from 11:00.

A cancellation notice containing the transaction details (full name of the user and identity card number) should be sent to: [email protected].

We shall be entitled to charge a cancellation fee of 5% of the service price or NIS 100, whichever is lower, plus a credit card processing fee for the cancellation of the transaction, which shall not be less than NIS 20 including VAT in any case. Upon return of the relevant amount to the user, the fee that was opened for opening the file will also be returned. Any cancellation after the cancellation date and/or after the delivery has been carried out as mentioned above, will entitle us to the full service fee for the submission. Also, since prior to and as a condition of submission, we make payment of the file opening fee, if at the time of the cancellation request we have already paid the fee, we will not be able to return it (this should be requested from the court treasuries) but only send proof that it has been paid.

Dispute and Jurisdiction

The Company does everything in its power to prevent disputes from arising, but this also happens sometimes. The Company believes that it is desirable and proper to resolve disputes amicably as much as possible. Therefore, if you feel that you have been harmed by an act or omission of the Company or that the contract has been breached against you, you are more than welcome to contact us through the contact us page.

Without prejudice to the foregoing, any legal dispute with the Company and/or its officers, including, but not limited to, in connection with the Site, the Company’s pages on social media (Facebook, Instagram, Twitter, LinkedIn), the software, the document drafting, these Terms of Use and the Privacy Policy, shall be adjudicated only in the competent court in the Haifa District and in accordance with Israeli law only.

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