Terms of Use

Welcome!

The website www.dinolaw.co.il (hereinafter: ”the Site”) serves as an online platform offering information and services owned by Dino Smart Documents.

Clarification: The use of singular pronouns is for convenience only; the content of the Site (including, but not limited to, these Terms of Use) applies equally to all genders. Similarly, the division of these Terms of Use into headings or sections is for ease of reading only and shall not be used for interpretation of these terms.</vc_column_text]

Browsing this Site signifies your declaration and commitment that you have read and agree to these Terms of Use.

Use of or activity on the Site or viewing its content (directly or indirectly) constitutes your agreement (1) to these Terms of Use and a declaration that you shall have no claim, demand, or suit against Dino, its employees or agents, except for claims related to a breach of the company's obligations under these Terms of Use; (2) to the Privacy Policy detailed on the Site; (3) to the Site’s Cookie Policy.

Real-life circumstances are dynamic and change constantly; it is important for us to update and adapt according to the needs we identify. Therefore, we reserve the right to make any changes to the Site and/or the information presented on it and/or the services offered on it and/or the prices appearing on it, including with regard to content, scope, and availability, at our sole discretion and without any obligation to provide prior notice on the Site or elsewhere.

This also applies to the right to change, delete, or add to the Terms of Use and/or Privacy Policy at any time without any obligation to provide prior or subsequent notice. Use of the Site after any changes indicates your acceptance of those changes and your responsibility to be familiar with the terms.

Site Languages – AI Translation

Translation of the site into other languages (English, Arabic, and Russian) is done using an external artificial intelligence (AI) plugin that we have implemented. Accordingly, it is quite likely that there will be errors in the translation. If you find an error, you are more than welcome to report it to us and we will do our best to correct it. You can report it to the following email address: [email protected]

Intellectual Property; Copyright and Trademark

All intellectual property (including trademarks and copyrights) on the Site, including but not limited to the Site’s content, design, graphic and pictorial elements appearing on it, the Site’s logo, its applications, computer code, graphic files, images, text, and any other material included in or related to the Site, is our sole property.

It is forbidden to copy, photograph, distribute, publicly display, or provide to a third party the aforementioned intellectual property or any part thereof without our prior written consent.

We reserve the right to mark documents produced through the Site at our sole discretion (for example: marking Dino’s logo in the margin of each page of the document along with the text: “Produced using dino; © All rights reserved by Dino”). Provided that the aforementioned marking does not obscure the content of the produced document, in whole or in part. You agree and acknowledge that you shall have no claim, demand, or complaint regarding the marking itself, its form, or its content, except with regard to obscuring the document’s content as mentioned above.

Sole User Responsibility; The Site is Not a Source of Legal or Other Advice

The information on the Site is presented as is, and cannot be adapted to every individual.

Use of the information or services provided on the Site shall not constitute legal, professional, or other advice of any kind, and you shall have no claim, demand, or other suit against us or anyone on our behalf in this regard. To the extent that you choose to rely on the content or services of the site—all or part thereof—it shall be your sole responsibility.

We are not responsible for defects and/or flaws and/or errors of any kind with respect to the information appearing on the Site. Nor do we undertake that the Site or its use (of its services) will meet your needs, in whole or in part, nor shall we be liable for the adaptation of the information to your needs.

We are not liable for any damage (direct or indirect) resulting from the use of the Site and/or its content or resulting from the inability to use the Site. In particular, it should be emphasized that we shall not be liable for software damage on your side or on the part of anyone on your behalf, to the extent that these are caused in connection—directly or indirectly—with the use of the Site.

We do not recommend any corporation, body, or private individual, and the mention of such does not constitute a recommendation of them or evidence of their quality.

Claim Drafting and Generation

The Site provides access to a technological system for the smart, automated drafting of documents and small claims in particular. It should be clarified that the cost of drafting documents does not include their submission to the court. If you wish us to submit the drafted claim on your behalf, this will involve a separate payment and is subject to the submission terms detailed below.

By using the Site, you declare and acknowledge that—

The claim cannot be viewed before the actual payment is made and approved by the credit card company;
After payment, the claim cannot be edited through the system (changing a document through the system after payment means starting a new process, with all that entails, including with regard to payment);
The documents produced by the Site’s system will be received in WORD format, allowing you to edit them independently (at your discretion), except for Form 1 accompanying the claim, which will be received in PDF format;
Whether the claim is produced from a computer (desktop/laptop) or from another device (such as a mobile phone/tablet), the final file should be reviewed on a laptop/desktop computer since many mobile devices do not fully display WORD documents, and the company cannot do anything to change this since it depends entirely on the device settings;
Login details to the Site are personal and are not intended for transfer to another. If a third party gains access to any of the aforementioned due to an act or omission on your part and/or on the part of anyone on your behalf, it shall be your full responsibility;
Since Small Claims Courts may refuse to register a statement of claim (also) due to incorrect defendant details, the details you fill in will be complete and consistent with the defendant’s details appearing in the relevant databases (for example: company registration number and address will be as appearing in the Companies Registrar databases).

In connection with the above, you acknowledge and declare that it is your sole responsibility to ensure that the data and documents you entered during the claim preparation process are consistent with the claims you wish to present in the statement of claim. And, that making the payment will constitute conclusive evidence that you intended and approved to present this data and these documents as part of the statement of claim to be produced.

For the avoidance of doubt: You declare and acknowledge that you understand that document drafting can always be controversial regarding their nature, and we cannot guarantee that the final document received will necessarily meet your expectations. Therefore, and for the avoidance of doubt, you declare and acknowledge that before choosing to use the Site’s services, you carried out all necessary checks, carefully considered, and decided to use our services under these terms. And this, under the understanding that personalized document drafting constitutes products for which a transaction cannot be canceled as defined in the Consumer Protection Law, 5741-1981 and/or the regulations enacted under it (for example: dissatisfaction with the wording of the statement of claim will not entitle the user to cancel the transaction and return the consideration).

Submitting a Physical Copy of the Statement of Claim

At the time of payment, you may also choose to receive the service of submitting a physical copy of the statement of claim, for an additional and separate payment as detailed in these Terms of Use. The submission service includes collection of the court fee, payment of the court fee, printing of the statement of claim, submission thereof via courier to the court registry chosen by the user, and sending confirmation of the action performed to open a file (where possible) only.

We note that we cannot perform online submission of the statement of claim since such submission can only be done by you through the Net-Mishpat website and using government identification.

It should be clarified that the courts have the authority not to accept a document for registration, requiring amendments to be made or altogether. Therefore, it is your sole responsibility to ensure that the submitted document contains all the necessary data required by law, and we shall not be liable for a document that is not accepted for registration due to a failure in its data. You also understand and agree that the mere receipt of confirmation of receipt of a document for registration does not necessarily mean that a file will subsequently be opened in the chosen court, since, as stated, this is at the court’s discretion, and we cannot control its decisions. See Cancellation Policy.

Delivery Times for Statements of Claim in the System

The process of producing the statement of claim begins from the approval of the payment by the credit card company of the paying user. During the development of the system, we invested considerable effort so that the statement of claim would be produced and sent to users as quickly as possible. So far, reality shows that this is indeed a matter of a few minutes.

However, sometimes there are constraints that are beyond our control; whether on our side (e.g., a system malfunction or server problems) or on your side (e.g., a malfunction in the device systems or slow internet browsing). Therefore, and for the sake of caution, you agree and acknowledge that the statement of claim will be available to you in your personal area on the Site and/or will be sent to you at the email address you provided within 3 business days from the day the payment you made on the Site was actually approved (hereinafter: “Delivery Time”).

The delivery time shall not obligate us, and you shall have no claims against us or anyone on our behalf in any case in which due to “force majeure” as defined in Section 18 of the Contracts (Remedies for Breach of Contract) Law, 5731-1970, we are unable to operate the Site properly or to fulfill our obligations to you in this regard.

If the statement of claim has not been received by you – by email, in your personal area, or directly from us – within a reasonably short time after the payment is approved by the credit card company, you undertake to report the fault through the fault reporting system in your personal area or through the Contact Us page.

Delivery Times for Submission Services

“Submission” = Delivery of the statement of claim to the court registry you chose to submit the claim to (subject to the above and below).

We will endeavor to perform the submission as soon as possible and up to 14 (fourteen) business days. The count of days will begin from the business day following the day on which you authorized the document to be issued for submission in your personal area.

You declare that you understand and agree that every effort will be made to ensure that upon submission, confirmation of the opening of the file and even a summons to a hearing will be given to us. However, since this is subject to the sole discretion of the court registry, the registry may agree to provide only a “received” stamp upon delivery of the statement of claim, and it will update you later directly (not through us) if the file is opened and, if so, what the hearing date is.

After submission as defined above, a relevant message will be sent to you via the Site’s system, along with supporting documents.

You declare that you understand and agree that there may be constraints beyond our control that are likely to extend the submission times (such as: strike, shutdown, severe weather conditions, etc.). In addition, and as a “known constraint in advance,” the judicial system goes on annual leave each year as determined by law. It is quite possible that during the recess period, no physical submission of documents will be possible. In all of the aforementioned cases – of constraints that extend the submission time and/or recess period – the constraint days should be skipped in the count of 14 business days for performing the submission.

For example: If you sent the document for submission on 01/01/2025, the count of submission days should be counted from 02/01/2025. And if there is a recess from 04/01/2025 to 10/01/2025, these days should be skipped in the count and therefore, we will endeavor to perform the submission by 26/01/2025.

Collection of Court Fee for Opening a File upon Payment for Submission Services

According to the Small Claims Court (Procedure) Rules, 5737-1977, proceedings cannot be opened in the Small Claims Court without payment of a court fee at the rates set in the regulations and varying according to the amount of the claim. Accordingly, if you choose the statement of claim submission service, you authorize us and those acting on our behalf to collect the court fee from you so that you can pay it – yourself and/or through someone on your behalf – to the chosen court registry for the purpose of opening the file.

Costs and Payments

The cost of drafting and producing the statement of claim through the Site is NIS 299 (the amount includes VAT).

The cost of submitting a physical copy of the statement of claim to the court registry chosen by the user is NIS 150 (one hundred and fifty new shekels) plus a court fee for opening a file, which will vary according to the amount of the claim you wish to submit.

As stated above, the rate of the court fee for opening a file is determined by law and is not subject to our discretion. Collection of the opening fee is for your convenience so that we can submit the statement of claim for you. The amount of the fee will be transferred as is to the court registry upon opening the file (except in cases where the registry refuses to accept the payment, in which case the fee will be returned to you).

We reserve the right to set and change the cost of the document drafting service and/or submission services from time to time. You will be subject to the cost of the service as it will be at the time you actually make the payment.

You declare that you understand that our advertisements span over time and in the future a different price (lower or higher) than that on the Site may appear. Therefore, you declare that you will not rely on prices appearing in advertisements on and off the Site, if any, but only on the price appearing on the home page of the Site and in the Terms of Use. In any case of conflict between the price shown on the home page and the Terms of Use only and the actual payment price, the price that benefits you will be determined. If you are mistakenly asked to pay more, please contact us through the Contact Us page and detail your inquiry.

Claim Drafting and Generation: No Cancellation of Transaction

The statement of claim constitutes a product created according to the client’s special requirements; it is possible to copy and duplicate it; and therefore, it is not possible to use it again or transfer it to another. Therefore, but not only, the statement of claim is a product for which a transaction cannot be cancelled as defined in the Consumer Protection Law, 5741-1981 and/or the regulations enacted under it.

We may refuse access to the Site or cancel a transaction unilaterally and at our sole discretion, subject to the return of the consideration (if paid), including but not limited to in one or more of the following cases:

An act or omission that may harm us or anyone on our behalf or third parties related to us;
Use of the Site for illegal purposes under the laws of the State of Israel or to enable, facilitate, assist, incite, or encourage such purposes.
A duly authorized authority has duly ordered a prohibition on granting access to the Site and/or the service and/or production of the statement of claim to the user or anyone on their behalf.

Submission Services: Cancellation of Transaction

In accordance with the provisions of Section 14g(c) of the Consumer Protection Law, 5741-1981, you may cancel the submission service only from the day it is performed until 48 (forty-eight) hours – excluding rest days – before the date on which the service is scheduled to be performed. This is provided that at the time of cancellation, the submission has not been actually performed, whether or not you have received notification that the submission has been performed. In this context, “actual performance date of the submission” shall be considered from the moment the courier began his journey to the court where the claim is to be submitted, in order to submit it.

The cancellation notice containing the transaction details (full name of the user and identity card), should be sent to: [email protected].

We shall be entitled to charge a cancellation fee of 5% of the service price or NIS 100, whichever is lower, plus a credit card processing fee for canceling the transaction, which shall not be less than NIS 20 including VAT in any case. Upon returning the relevant amount to the user, the court fee that was paid for opening the file will also be returned. Any cancellation after the cancellation date and/or after the delivery has been performed as mentioned, shall entitle us to the full service fee for the submission. Also, since before and as a condition for submission, we make a payment of the court fee for opening the file, if at the time of the cancellation request we have already paid the fee, we will not be able to return it (this should be requested from the court treasuries) but only send proof that it was paid.

In any case, from the moment the file is opened in the court records, we are unable to cancel a submitted claim and you will have to act independently with the court.

Dispute and Jurisdiction

We do everything we can to prevent disputes, but it happens sometimes. We believe that it is desirable and correct to resolve disputes amicably whenever possible. Therefore, if you feel that you have been harmed by an act or omission on our part, you are more than welcome to contact us through the Contact Us page.