Questions and Answers – Unsure where to begin? We have compiled the most common questions for your convenience. This page will continue to be updated over time; however, more comprehensive information can be found on our articles page.
A basic small claims form is available. The judiciary has published a fillable handwritten claim form. However, many find this form unsuitable for their specific circumstances, and its completion and submission process is considered outdated. Downloading, printing, planning the argument presentation, completing the form by hand, printing numerous supporting documents, and attaching them is undeniably cumbersome.
Experience suggests that most individuals prefer online services, particularly those generating a well-organized, printed form with a structured annex. DinoLaw offers precisely this service. To begin the small claims form preparation process.
Report issues directly through our website; no phone calls or wait times are necessary. Click the “Report a Problem” button at the top of the page to submit a report detailing the issue. Our team will respond to the provided email address within 72 hours. Alternatively, you may contact us via our contact page.
A Magistrate’s Court with jurisdiction over one defendant, as per the previously detailed local jurisdiction rules, will have jurisdiction over all defendants.
Example: A lawsuit against two individuals, one residing in Afula and the other in Tel Aviv, may be filed in the Small Claims Court in either Afula or Tel Aviv. Again, if the lawsuit concerns online commerce/advertising, it may also be filed at the plaintiff’s residence or place of business; conversely, a counterclaim may only be filed in the court where the original claim was filed.
Any area within the building used for work and not designated for residential purposes. Smoking is permitted only in a completely separate room specifically allocated for smoking by building management after consultation with employees; provided that adequate ventilation is in place and smoking does not cause a nuisance to non-smokers or to any other area within the building.
The small claims statement will be sent to the email address provided during registration. The small claims statement will also be accessible at any time in your personal area.
Yes, there are mandatory fees associated with filing a small claims lawsuit. A court fee of 1% of the claim amount, with a minimum of 50 NIS, is payable upon filing. Therefore, for claims up to 5,000 NIS, the plaintiff will pay a 50 NIS fee; for claims exceeding 5,000 NIS, the plaintiff will pay 1% of the claim amount.
Report any issues using the “Report a Problem” button at the top of the system. Alternatively, you may contact us directly regarding any matter, including suggestions for improvement and efficiency.
Yes, exemption from paying a filing fee is granted in certain cases. The Courts (Fees) Regulations, 5767-2007 specify types of litigants who, by virtue of their status, are entitled to an exemption (e.g., litigants with financial difficulties who meet certain conditions).
In cases where a litigant wishes to obtain an exemption from the fee, they must attach a request for exemption from payment of the fee to the writ of summons, along with certain documents specified in the regulations according to the type of exemption sought. For example, a litigant claiming an inability to pay the fee must attach to the request an affidavit detailing their assets, the assets of their spouse and parents (if dependent on them), and their income sources in the six months preceding the date of the request. In this regard, a sample form published by the judiciary may be used.
When goods and services are gifted to a consumer by a third party (e.g., a gift from a friend), the right of cancellation will depend on the nature of the product. The applicable timeframe and procedures for cancellation are determined by the product type.
Refund Procedure:
- The consumer must provide a receipt or other proof of purchase, including the date of purchase, the amount paid, and the payment method;
- If the gift was paid for in cash, the refund will be in cash or by a cashable check;
- If the gift was paid for by check, the refund will be in cash or by a cashable check, within 5 days of the check clearing;
- If the gift was paid for by credit card, the refund will be in cash only, provided that the account of the purchaser has been debited.
Cancellation of a new vehicle purchase from an importer is permitted within 14 days, provided the vehicle has not yet been registered in the consumer’s name at the licensing authority.
