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What constitutes a train delay and in what cases will I receive a free ticket?
A train delay is defined as a passenger train arriving at its destination station thirty minutes or more after the scheduled time indicated in Israel Railways’ official timetable. Such a delay may entitle you to a free ticket (Section 4 of the Delay Compensation Procedure).
Train Delay: A delayed train does not simply warrant a free ticket
Created at: 13/01/2025A train delay is defined as a passenger train arriving at its destination station thirty minutes or more behind the officially scheduled...
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