There is a limit to the number of small claims that an individual may file. A person may file a maximum of five small claims in the same court during a single calendar year. For example: Between January 1, 2021 and December 31, 2021, an individual may file only up to five small claims in […]
Only private individuals (not corporations) may file a small claims action (e.g., a sole proprietor may, but a limited company may not). However, should a corporation be sued in a small claims court, it may file a counterclaim in the same court, up to the jurisdictional limit (ILS 38,900, current as of January 2023).
To initiate a small claims action, the plaintiff must submit a statement of claim. This statement must include all relevant and material facts to support the claim, along with any supporting documentation.
The following conditions apply to the cancellation of clothing purchases, subject to a cancellation fee: The transaction value exceeds 50 NIS (for jewelry – the amount paid did not exceed 3,000 NIS); Cancellation must be made within two business days of purchase; The goods have been returned to the merchant; The product is unused and […]
Remote Sales Transactions- A transaction where the consumer lacks the opportunity to genuinely examine the purchased product. Therefore, the consumer relies solely on the trader’s advertisements through various means (telephone, advertisements, etc.). Due to the potential discrepancy between advertisements and the actual product/service, special rules overriding standard transaction cancellation regulations have been established. The cancellation […]
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