Questions and Answers – Unsure where to begin? We have compiled the most common questions for your convenience. This page will continue to be updated over time; however, more comprehensive information can be found on our articles page.
Dino users will receive the following non-advertising notifications: (1) System registration and password issuance; (2) Small claims statement ready; (3) Small claims statement filed; (4) Issues related to the small claims statement generation and filing process; (5) Response to a user-initiated service request or inquiry; (6) Transaction invoice (sent directly by the payment processor); (7) Service experience survey to identify areas for improvement and retention.
Users will be asked for prior consent to any significant changes in our notification policy. For further details, please refer to our Privacy Policy.
Smoking is permitted only within a designated area allocated by management, provided it does not cause a nuisance in other areas. Smoking is prohibited within 10 meters of any entrance or exit.
A small claims lawsuit may be withdrawn by:
- The plaintiff;
- The plaintiff’s heirs (if the plaintiff’s death leads them to conclude they do not wish to proceed with the case);
- The mediator (where the claim was referred to mediation that concluded with a mediation agreement to dismiss the claim).
Smoking is permitted only in a designated, separate, uncovered area allocated by the building management of synagogues, churches, community centers, or mosques, and their courtyards. This area must be contiguous, and its size may not exceed one-quarter of the courtyard’s total area. The remainder of the courtyard must be smoke-free and clearly marked as a non-smoking zone.
Yes. Multiple plaintiffs are permitted in the same case, provided all are private individuals and the total claim does not exceed the statutory limit (NIS 38,900, as of January 2024).
What documents should be attached to a small claims lawsuit for personal injury? Any document supporting the claim’s allegations, including:
- Consistent medical records related to the alleged injury;
- Documents supporting psychological harm (wherever emotional distress and/or pain and suffering are claimed);
- Documents supporting past or future loss of earnings (such as a payslip showing the claimant’s absence from work and the amounts of money lost).
Color photographs showing the injury as close as possible to the time of the incident may be presented at the hearing. (For the sake of clarity, the existence of the photographs and their non-inclusion due to the claimant’s desire to maintain privacy may be stated in the writ of summons).
Note: According to Regulation 93(a) of the Civil Procedure Rules, 5779-2018, in a “regular” civil lawsuit, the claimant is required to attach a medical opinion supporting their claim to the writ of summons.
However, Section 62 of the Courts Law, 5744-1984, stipulates that the Small Claims Court is not bound by procedural rules and rules of evidence. Accordingly, it has been repeatedly held in case law that a claimant in a Small Claims Court – unlike a “regular” civil claimant – is not required to attach a medical opinion to their writ of summons (but they may certainly do so, and it is even advisable).
Smoking is prohibited within 10 meters of any entrance or exit to a hospital or clinic (including the grounds). This does not include:
- Residential buildings within the 10-meter radius.
- Designated outdoor smoking areas allocated by the facility management, provided they are at least 10 meters from the building and do not cause a nuisance to other areas.
- Publicly accessible areas of a pharmacy.
Smoking is prohibited in all areas of the establishment serving food or beverages, including shops, restaurants, and cafeterias. This prohibition extends to outdoor areas, except for a designated smoking area meeting the following conditions: The area must be less than 15 square meters, or if larger, it must be contiguous and not exceed 25% of the total outdoor seating area. A separate, internally ventilated area, not exceeding 25% of the public area, may be designated for non-smoking purposes, provided it does not cause a nuisance to other areas.
This venue is regularly used for the following purposes: cinema, theatre, performances, concerts, opera, dance, discussions, lectures, meetings, and readings. This includes corridors and colonnades. A separate smoking room may be permitted, provided its area does not exceed 25% of the area allocated for public waiting during intermissions. This room must have adequate ventilation and must not cause a nuisance in other parts of the venue.
Smoking is strictly prohibited throughout any building owned by a Community Center (Matnas) or youth movement.
Smoking is prohibited in elevators designed for carrying people. This also applies to public shelters as defined in Section 11 of the Civil Defence Law, 1951. For elevators in residential buildings, enforcement is the responsibility of the manufacturer or importer before the elevator is put into service.
