קטגוריות: Cancellation Groups

Cancellation of Transactions in Launch Events - This pertains to situations where a consumer purchased a product or service following a..

Group 5: Products and services sold in the context of a “presentation event” (such as a launch event).

Created at: 13/01/2025

Cancellation of Transactions in Launch Events – This pertains to situations where a consumer purchased a product or service following a sales method characterized as a “presentation event.” This sales method involves the vendor inviting consumers (including through enticements such as “gifts” and “prizes”) to showcase goods or services they wish to sell. For example: […]

Group 3: Domestic Hospitality Services, Clubs, and Courses

Created at: 13/01/2025

The following are the conditions for cancellation, subject to a cancellation fee: Transaction value exceeds 50 ₪; Cancellation is made at least 14 business days prior to the service commencement date; For accommodation, travel, leisure and entertainment services: services are performed entirely within Israel; For workshops and courses: no cancellation is permitted for psychometric tests.

Group 2: Apparel, footwear, and jewelry priced below 3,000 NIS.

Created at: 13/01/2025

The following conditions apply to the cancellation of clothing purchases, subject to a cancellation fee: The transaction value exceeds 50 NIS (for jewelry – the amount paid did not exceed 3,000 NIS); Cancellation must be made within two business days of purchase; The goods have been returned to the merchant; The product is unused and […]

Group 1: Furniture, home and garden equipment, electrical/electronic appliances (including peripherals), packaged goods, goods ordered but not delivered, watches, musical instruments, water purifiers, mineral water dispensers.

Created at: 13/01/2025

Cancellation of purchase of furniture, home and garden equipment, electrical/electronic appliances (including peripherals), packaged goods, cancellation of an order for goods that have not yet been delivered, watches, musical instruments, water purifiers, and mineral water dispensers. Cancellation is permitted within 14 days of receipt of the goods and is subject to a cancellation fee. Cancellation […]

Group 4: Cosmetic and aesthetic services (including hair removal); vacation units, discount club memberships or subscriptions, communications companies; fitness or health club (spa) memberships, internet providers, television companies, mobile radio services, dating and matchmaking club memberships/subscriptions, lottery and gambling subscriptions.

Created at: 13/01/2025

Further transactions eligible for cancellation include: cosmetic and aesthetic services (including hair removal); vacation units, club memberships or discount club memberships, communication services; fitness or health club (spa) memberships, internet providers, television companies, mobile radio services, dating or matchmaking club memberships/subscriptions, lottery and gambling subscriptions. The transaction may be cancelled within 14 days, commencing from […]

Group 6: Annulment of a Contract for the Purchase of a New Vehicle from an Importer

Created at: 13/01/2025

Cancellation of a new vehicle purchase from an importer is permitted within 14 days, provided the vehicle has not yet been registered in the consumer’s name at the licensing authority.

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