Archives: Faq

Cancellation of purchase of furniture, home and garden equipment, electrical/electronic appliances (including peripherals), packaged goods, cancellation of an order for goods that have not yet been delivered, watches, musical instruments, water purifiers, and mineral water dispensers. Cancellation is permitted within 14 days of receipt of the goods and is subject to a cancellation fee. Cancellation […]

The initiation fee for a small claims lawsuit will be determined by the value of the product or transaction. However, cases where a small claims lawsuit is filed without a claim for monetary compensation (such as for distress) are rare.

There is no automatic right of appeal against a Small Claims Court judgment. However, an application for leave to appeal may be submitted to the District Court of the relevant jurisdiction within 15 days.

Payment for claim preparation and/or court filing is due only upon completion of the questionnaire. Changed your mind before payment? No problem; you may exit the system without penalty or obligation.

Further transactions eligible for cancellation include: cosmetic and aesthetic services (including hair removal); vacation units, club memberships or discount club memberships, communication services; fitness or health club (spa) memberships, internet providers, television companies, mobile radio services, dating or matchmaking club memberships/subscriptions, lottery and gambling subscriptions. The transaction may be cancelled within 14 days, commencing from […]

A single judge will preside over the case, assigned at the court’s discretion (not at the parties’ choosing).