Archives: Faq

Physical exercise and sporting activities

Created at: 13/01/2025

Areas designated for physical activity or sports (including swimming pools), including sports fields, are smoke-free. This prohibition includes sports stadiums, except for areas designated for smoking by stadium management that meet the following conditions: separated seating areas comprising less than 25% of the total stadium seating; or – a completely separate room whose area is […]

Public Authority Offices and Courtyards

Created at: 13/01/2025

Government ministries and offices (including subordinate units); courts; local authorities; religious councils. This prohibition does not apply to designated smoking areas at least 10 meters from any entrance or exit.

I have encountered a malfunction. With whom should I speak?

Created at: 13/01/2025

Report issues directly through our website; no phone calls or wait times are necessary. Click the “Report a Problem” button at the top of the page to submit a report detailing the issue. Our team will respond to the provided email address within 72 hours. Alternatively, you may contact us via our contact page.

Where can a small claims complaint be obtained?

Created at: 13/01/2025

A basic small claims form is available. The judiciary has published a fillable handwritten claim form. However, many find this form unsuitable for their specific circumstances, and its completion and submission process is considered outdated. Downloading, printing, planning the argument presentation, completing the form by hand, printing numerous supporting documents, and attaching them is undeniably […]

How are court fees paid?

Created at: 13/01/2025

How are court fees paid? Payment may be made in one of the following ways: If the claim was filed via the Net-Mishpat website, payment can be made using a credit card (a prepaid credit card from the Post Office is considered a credit card for all intents and purposes). In cash, using a voucher […]

I have filed a small claims action – what are the next steps?

Created at: 13/01/2025

Following the submission of the small claims lawsuit, the court registry issues a receipt confirming the filing (including date and time) and proceeds to open a court file. To avoid delays and requests for supplemental information, it is crucial to complete all details accurately and thoroughly. Upon file opening, the claimant will receive a three-part […]

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