Group 7: Gift Items (Gift certificates excluded)

When goods and services are gifted to a consumer by a third party (e.g., a gift from a friend), the right of cancellation will depend on the nature of the product. The applicable timeframe and procedures for cancellation are determined by the product type.

Refund Procedure:

• The consumer must provide a receipt or other proof of purchase, including the date of purchase, the amount paid, and the payment method;
• If the gift was paid for in cash, the refund will be in cash or by a cashable check;
• If the gift was paid for by check, the refund will be in cash or by a cashable check, within 5 days of the check clearing;
• If the gift was paid for by credit card, the refund will be in cash only, provided that the account of the purchaser has been debited.